{"id":2583,"date":"2014-11-17T15:47:16","date_gmt":"2014-11-17T07:47:16","guid":{"rendered":"http:\/\/wpt.lis.ntu.edu.tw\/?p=2583"},"modified":"2014-11-26T13:54:45","modified_gmt":"2014-11-26T05:54:45","slug":"%e7%9f%a5%e8%ad%98%e7%ae%a1%e7%90%86%e8%88%87%e7%9f%a5%e8%ad%98%e6%9c%8d%e5%8b%99%e7%a0%94%e8%a8%8e","status":"publish","type":"post","link":"https:\/\/rlt.lis.ntu.edu.tw\/?p=2583","title":{"rendered":"\u77e5\u8b58\u7ba1\u7406\u8207\u77e5\u8b58\u670d\u52d9\u7814\u8a0e\u6703"},"content":{"rendered":"<p>\u6642\u9593\uff1a\u6c11\u570b103\u5e7410\u670827\u65e5(\u661f\u671f\u4e00) 9:00-17:40<br \/>\n\u5730\u9ede\uff1a\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u9928B1\u570b\u969b\u6703\u8b70\u5ef3<br \/>\n\u64b0\u7a3f\uff1a\u9ec3\u4f73\u8c6b\u3001\u7c21\u7fca\u6dc7<\/p>\n<p><strong>\u25ce\u524d\u8a00<\/strong><\/p>\n<p>\u300c\u77e5\u8b58\u7ba1\u7406\u8207\u77e5\u8b58\u670d\u52d9\u7814\u8a0e\u6703\u300d\u7531\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u8cc7\u8a0a\u5b78\u7cfb\u3001\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u9928\u8207\u7f8e\u570b\u8cc7\u8a0a\u79d1\u5b78\u5b78\u6703\u81fa\u5317\u5206\u6703\u5171\u540c\u8209\u8fa6\uff0c\u9080\u8acb\u516d\u4f4d\u570b\u5167\u5916\u5b78\u754c\u8207\u7522\u696d\u754c\u5b78\u8005\u5c08\u5bb6\u5f9e\u4e0d\u540c\u8b70\u984c\u8207\u5c64\u9762\u5206\u4eab\u4ed6\u5011\u7684\u300c\u77e5\u8b58\u7ba1\u7406\u300d\u7d93\u9a57\uff0c\u9032\u884c\u5b78\u8853\u4ea4\u6d41\u3002<\/p>\n<p>\u6703\u8b70\u7531\u81fa\u7063\u5927\u5b78\u5716\u66f8\u9928\u526f\u9928\u9577\u9673\u5149\u83ef\u6559\u6388\u63ed\u958b\u5e8f\u5e55\uff0c\u9673\u526f\u9928\u9577\u5728\u81f4\u958b\u5e55\u8a5e\u6642\u63d0\u5230\uff0c\u77e5\u8b58\u7ba1\u7406\uff08Knowledge Management, KM\uff09\u5728\u5341\u591a\u5e74\u524d\u6210\u70ba\u4e00\u80a1\u65b0\u8208\u7684\u98a8\u6f6e\uff0c\u7121\u8ad6\u662f\u570b\u5167\u5916\u3001\u696d\u754c\u6216\u662f\u5b78\u754c\uff0c\u7686\u662f\u773e\u4eba\u77da\u76ee\u7684\u7126\u9ede\uff0c\u81fa\u5927\u5716\u8cc7\u7cfb\u7576\u6642\u4e5f\u806f\u5408\u5de5\u696d\u7ba1\u7406\u5b78\u7cfb\u3001\u8cc7\u8a0a\u5de5\u7a0b\u5b78\u7cfb\u3001\u8cc7\u8a0a\u7ba1\u7406\u7cfb\u6210\u7acb\u77e5\u8b58\u7ba1\u7406\u5b78\u7a0b\uff0c\u5341\u591a\u5e74\u904e\u5f8c\u7684\u73fe\u5728\u98a8\u6f6e\u4f3c\u4e4e\u5df2\u7d93\u4e0d\u5728\uff0c\u7576\u4e2d\u7a76\u7adf\u7522\u751f\u4e86\u4ec0\u9ebc\u8b8a\u5316\u5462\uff1f\u800c\u300c\u77e5\u8b58\u7ba1\u7406\u300d\u662f\u5426\u61c9\u8a72\u91cd\u65b0\u5b9a\u7fa9\uff1f\u9019\u6b63\u662f\u4eca\u5929\u9019\u500b\u7814\u8a0e\u6703\u7684\u76ee\u7684\u3002<\/p>\n<p>\u81fa\u5927\u5716\u8cc7\u7cfb\u4e3b\u4efb\u6797\u73ca\u5982\u6559\u6388\u5728\u81f4\u6b61\u8fce\u8a5e\u6642\u4e5f\u8868\u793a\uff0c\u300c\u77e5\u8b58\u7ba1\u7406\u300d\u5728\u79d1\u6280\u6f14\u9032\u8207\u6642\u9593\u905e\u5b17\u5f8c\u6210\u70ba\u666e\u904d\u7684\u6982\u5ff5\uff0c\u77e5\u8b58\u7ba1\u7406\u4e0d\u53ea\u662f\u9650\u7e2e\u5728\u5c0f\u7bc4\u570d\uff0c\u800c\u5fc5\u9808\u7531\u300c\u77e5\u8b58\u7ba1\u7406\u300d\u5ef6\u4f38\u5230\u300c\u77e5\u8b58\u670d\u52d9\u300d\uff0c\u63a8\u5ee3\u81f3\u5404\u754c\uff0c\u61c9\u7528\u77e5\u8b58\u7ba1\u7406\u7684\u6982\u5ff5\u8207\u73fe\u4ee3\u7684\u5275\u65b0\u79d1\u6280\uff0c\u5e6b\u52a9\u7d44\u7e54\u4e2d\u7684\u6210\u54e1\u5b78\u7fd2\u77e5\u8b58\u3001\u5275\u9020\u77e5\u8b58\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ce\u77e5\u8b58\u7ba1\u7406\u3001\u793e\u7fa4\u7db2\u7ad9\u8207\u5b78\u7fd2<br \/>\n<\/strong>\u6731\u555f\u83ef\uff08\u9999\u6e2f\u5927\u5b78\u6559\u80b2\u5b78\u9662\u526f\u6559\u6388\uff09<\/p>\n<p><strong>\u77e5\u8b58\u7ba1\u7406\u662f\u5426\u8870\u9000\uff1f<\/strong><\/p>\n<p>\u7b2c\u4e00\u4f4d\u8b1b\u8005\u662f\u4f86\u81ea\u9999\u6e2f\u5927\u5b78\u7684\u6731\u555f\u83ef\u526f\u6559\u6388\uff0c\u4ed6\u958b\u5834\u4fbf\u5148\u56de\u61c9\u5927\u5bb6\u8cea\u7591\u7684\u554f\u984c\uff1a\u300c\u77e5\u8b58\u7ba1\u7406\u662f\u4e0d\u662f\u5df2\u7d93\u8870\u9000\u4e86\uff1f\u300d\u9999\u6e2f\u7684\u77e5\u8b58\u7ba1\u7406\u7d0420\u5e74\u524d\u8208\u8d77\uff0c\u7531\u9867\u554f\u516c\u53f8\u958b\u59cb\uff0c\u6f38\u6f38\u9032\u5165\u4e00\u822c\u4f01\u696d\u3001\u653f\u5e9c\u7d44\u7e54\u3001NGO(\u975e\u71df\u5229\u7d44\u7e54)\uff0c\u8fd1\u5e74\u63a8\u5ee3\u5230\u7684\u9818\u57df\u66f4\u591a\uff0c\u6108\u4f86\u6108\u591a\u4eba\u60f3\u904b\u7528\u77e5\u8b58\u7ba1\u7406\u589e\u5f37\u5404\u65b9\u9762\u8868\u73fe\u3002\u7d9c\u5408\u4ee5\u4e0a\u8da8\u52e2\uff0c\u8b1b\u8005\u5f15\u7528\u597d\u53cbCheuk\u535a\u58eb\u7684\u770b\u6cd5\uff0c\u76ee\u524d\u7684\u77e5\u8b58\u7ba1\u7406\u5df2\u7d93\u6709\u4e86\u8b8a\u5316\uff0c\u5f9e\u5efa\u9020\u5be6\u7528\u7684\u77e5\u8b58\u57fa\u790e\u8f49\u70ba\u7ba1\u7406\u5167\u90e8\u77e5\u8b58\u7db2\u7d61\uff0c\u77e5\u8b58\u4e4b\u9593\u7684\u6e9d\u901a\u8b8a\u5f97\u91cd\u8981\uff0c\u6240\u4ee5\u8b1b\u8005\u8a8d\u70ba\uff0c\u77e5\u8b58\u7ba1\u7406\u6c92\u6709\u8870\u9000\uff0c\u800c\u662f\u6539\u8b8a\uff0c\u8981\u8b93\u77e5\u8b58\u7ba1\u7406\u66f4\u5f37\uff0c\u5fc5\u9808\u8207\u5176\u4ed6\u6771\u897f\u9023\u7d50\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2585\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102701.jpg\" alt=\"p2014102701\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102701.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102701-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102701-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102701-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p><strong>\u90e8\u843d\u683c\u8207\u81c9\u66f8\u8ab0\u53b2\u5bb3\uff1f<\/strong><\/p>\n<p>\u6731\u6559\u6388\u63a5\u7e8c\u8207\u5927\u5bb6\u5206\u4eab\u4ed6\u7684\u7814\u7a76\u6210\u679c\u3002\u7b2c\u4e00\u500b\u7814\u7a76\u662f\u63a2\u8a0e\u90e8\u843d\u683c\u548c\u81c9\u66f8\u5169\u7a2e\u4e0d\u540c\u7684\u793e\u7fa4\u5a92\u9ad4\u5728\u77e5\u8b58\u7ba1\u7406\u7684\u6548\u679c\uff0c\u4ee5\u5927\u5b78\u751f\u7684\u5be6\u7fd2\u8ab2\u7a0b\u70ba\u7814\u7a76\u5c0d\u8c61\uff0c\u8acb\u5b78\u751f\u5206\u5225\u5229\u7528\u90e8\u843d\u683c\u548c\u81c9\u66f8\u5206\u4eab\u5be6\u7fd2\u904e\u7a0b\u4e2d\u5b78\u7fd2\u5230\u7684\u4e8b\u7269\u8207\u7d93\u6b77\uff0c\u6bd4\u8f03\u4ed6\u5011\u4f7f\u7528\u793e\u7fa4\u5a92\u9ad4\u5f8c\uff0c\u5728\u77e5\u8b58\u7ba1\u7406\u8207\u60c5\u611f\u8868\u73fe\u5169\u500b\u9762\u5411\u7684\u6d3b\u52d5\u8207\u6548\u679c\u3002<\/p>\n<p>\u77e5\u8b58\u7ba1\u7406\u8a55\u4f30\u4e09\u500b\u4e3b\u984c\uff1a\u77e5\u8b58\u8a18\u9304\u3001\u77e5\u8b58\u5206\u4eab\u8207\u50b3\u64ad\u3001\u77e5\u8b58\u7fd2\u5f97\u8207\u61c9\u7528\uff1b\u60c5\u611f\u8868\u73fe\u5247\u662f\u5206\u6790\u6b63\u9762\u8ca0\u9762\u60c5\u7dd2\u8207\u4ed6\u5011\u5f97\u5230\u7684\u60c5\u611f\u652f\u6301\uff0c\u7d9c\u5408\u4ee5\u4e0a\u8cc7\u6599\u5206\u6790\u5f8c\u5f97\u5230\u7684\u7d50\u8ad6\u662f\uff0c\u81c9\u66f8\u61c9\u7528\u77e5\u8b58\u7ba1\u7406\u7684\u80fd\u529b\u5927\u65bc\u90e8\u843d\u683c\uff0c\u4f46\u90e8\u843d\u683c\u4e2d\u7372\u5f97\u7684\u60c5\u611f\u652f\u6301\u5927\u65bc\u81c9\u66f8\uff0c\u5b78\u751f\u7686\u80af\u5b9a\u5169\u500b\u793e\u7fa4\u5e73\u53f0\u7684\u7684\u6548\u679c\uff0c\u4f46\u5c0d\u5169\u8005\u7684\u8a55\u50f9\u76f8\u8fd1\u3002\u7814\u7a76\u4e2d\u5148\u7528\u90e8\u843d\u683c\u5f8c\u7528\u81c9\u66f8\u5206\u958b\u5404\u7814\u7a76\u4e09\u5e74\uff0c\u53ef\u80fd\u516d\u5e74\u9593\u7684\u7db2\u8def\u8207\u8cc7\u8a0a\u74b0\u5883\u5df2\u7136\u4e0d\u540c\uff0c\u4e4b\u5f8c\u6216\u8a31\u6703\u56e0\u61c9\u65b0\u7684\u7db2\u8def\u4f7f\u7528\u7fd2\u6163\u7e7c\u7e8c\u9032\u884c\u7814\u7a76\u3002<\/p>\n<p><strong>\u7dad\u57fa\u767e\u79d1\u8207\u5b78\u7fd2<\/strong><\/p>\n<p>\u6731\u6559\u6388\u7684\u53e6\u4e00\u9805\u7814\u7a76\u662f\u7dad\u57fa\u767e\u79d1\u662f\u5426\u6709\u52a9\u65bc\u77e5\u8b58\u7ba1\u7406\uff0c\u7814\u7a76\u4e2d\u8981\u6c42\u5c0f\u5b78\u3001\u4e2d\u5b78\u3001\u5927\u5b78\u5b78\u751f\u4f7f\u7528\u7dad\u57fa\u767e\u79d1\u505a\u5c08\u984c\u7814\u7a76\uff0c\u5c07\u6210\u679c\u653e\u5230\u7dad\u57fa\u4e0a\uff0c\u5b8c\u6210\u5c08\u6848\u5f8c\uff0c\u8981\u5b78\u751f\u8a55\u50f9\u5728\u5b78\u7fd2\u3001\u52d5\u6a5f\u3001\u5718\u9ad4\u4e92\u52d5\u3001\u79d1\u6280\u3001\u77e5\u8b58\u7ba1\u7406\u9762\u5411\uff0c\u7dad\u57fa\u767e\u79d1\u505a\u70ba\u5354\u52a9\u7684\u5de5\u5177\uff0c\u5b83\u7684\u6548\u679c\u5982\u4f55\uff1f\u5b78\u751f\u53cd\u61c9\u90fd\u5c6c\u6b63\u9762\uff0c\u5c24\u5176\u5c0f\u5b78\u751f\u6eff\u610f\u7684\u5e45\u5ea6\u6700\u660e\u986f\uff0c\u77e5\u8b58\u7ba1\u7406\u7684\u9762\u5411\u4ea6\u53cd\u61c9\u826f\u597d\u3002\u7814\u7a76\u4e2d\u4ee4\u4eba\u9a5a\u8a1d\u7684\u662f\uff0c\u6709\u5b78\u751f\u8868\u793a\u4ed6\u5728\u4f5c\u696d\u5b8c\u6210\u7684\u534a\u5e74\u4e4b\u5f8c\uff0c\u9084\u6703\u5230\u5c08\u984c\u7684\u7dad\u57fa\u9801\u9762\u4fee\u6539\u5148\u524d\u7684\u5167\u5bb9\uff0c\u53ef\u80fd\u662f\u56e0\u70ba\u7db2\u9801\u7684\u77e5\u8b58\u5167\u5bb9\u516c\u958b\uff0c\u5b78\u751f\u6703\u76e1\u529b\u5c07\u5167\u5bb9\u6539\u5584\u81f3\u5b8c\u7f8e\uff0c\u9019\u4e5f\u8868\u793a\u5176\u6709\u52a9\u65bc\u77e5\u8b58\u5275\u9020\u8207\u54c1\u8cea\u7dad\u8b77\u3002<\/p>\n<p>\u4f46\u4f5c\u70ba\u65b0\u8208\u79d1\u6280\u4e4b\u4e00\uff0c\u7dad\u57fa\u767e\u79d1\u7684\u64cd\u4f5c\u65b9\u5f0f\u4e26\u4e0d\u662f\u6240\u6709\u4eba\u90fd\u719f\u6089\uff0c\u5373\u4f7f\u662f\u5927\u5b78\u751f\uff0c\u90fd\u9084\u662f\u5fc5\u9808\u7d93\u904e\u6307\u5c0e\u8207\u5b78\u7fd2\u624d\u6703\u4f7f\u7528\uff0c\u800c\u4e14\u7814\u7a76\u904e\u7a0b\u4e2d\uff0c\u63a8\u884c\u79d1\u6280\u5de5\u5177\u906d\u9047\u5230\u7684\u963b\u7919\u5e38\u5e38\u4f86\u81ea\u6821\u9577\u8207\u6559\u5e2b\uff0c\u4ed6\u5011\u4e26\u975e\u6578\u4f4d\u539f\u751f\uff0c\u8981\u4ed6\u5011\u63a5\u53d7\u65b0\u79d1\u6280\u6709\u4e00\u5b9a\u7684\u96e3\u5ea6\uff0c\u9019\u662f\u5728\u5b78\u7fd2\u4e2d\u5c0e\u5165\u65b0\u79d1\u6280\u6240\u9047\u5230\u7684\u96e3\u984c\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ce\u77e5\u8b58\u7ba1\u7406\u5230\u77e5\u8b58\u670d\u52d9<\/strong><br \/>\n\u6797\u73ca\u5982\uff08\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u8cc7\u8a0a\u5b78\u7cfb\u6559\u6388\u517c\u7cfb\u4e3b\u4efb\uff09<\/p>\n<p>\u6797\u73ca\u5982\u6559\u6388\u7684\u7814\u7a76\u9818\u57df\u6db5\u84cb\u8cc7\u8a0a\u884c\u70ba\u8207\u4f7f\u7528\u8005\u7814\u7a76\uff0c\u5979\u4ee5\u81ea\u8eab\u70ba\u4e00\u5bb6\u4f01\u696d\u9032\u884c\u7684\u5c08\u6848\u70ba\u4f8b\uff0c\u8ac7\u77e5\u8b58\u7ba1\u7406\u7684\u6982\u5ff5\u64f4\u5927\u7bc4\u570d\u63a8\u6f14\u81f3\u77e5\u8b58\u670d\u52d9\uff0c\u5275\u9020\u66f4\u591a\u50f9\u503c\u7684\u60c5\u666f\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2586\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102702.jpg\" alt=\"p2014102702\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102702.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102702-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102702-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102702-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p><strong>KM\u8207\u6700\u4f73\u5316<\/strong><\/p>\n<p>\u8b1b\u8005\u5354\u52a9\u7684\u4f01\u696d\u6bcf\u5e74\u67091\/4\u7684\u65b0\u9032\u5de5\u7a0b\u5e2b\uff0c\u70ba\u6c42\u7e3e\u6548\uff0c\u5e0c\u671b\u65b0\u5de5\u7a0b\u5e2b\u53ef\u4ee5\u8fc5\u901f\u52a0\u5165\u751f\u7522\uff0c\u4f46\u4f01\u696d\u9762\u81e8\u7684\u554f\u984c\u537b\u662f\u5de5\u7a0b\u5e2b\u7684\u8a13\u7df4\u6642\u7a0b\u52a0\u9577\uff0c\u6548\u679c\u4e5f\u4e0d\u5982\u9810\u671f\u597d\uff0c\u96d6\u7136\u516c\u53f8\u5167\u90e8\u5df2\u7d93\u6709E-learning\u548cE-KM\u7684\u7cfb\u7d71\uff0c\u4f46\u672a\u80fd\u6709\u6548\u5e6b\u52a9\u65b0\u9032\u54e1\u5de5\u3002\u8b1b\u8005\u7684\u4efb\u52d9\u662f\u5354\u52a9\u4ed6\u5011\u7e2e\u77ed\u8a13\u7df4\u6642\u9593\uff0c\u89e3\u6c7a\u9047\u5230\u7684\u554f\u984c\uff0c\u6700\u4f73\u5316\u4ed6\u5011\u7684\u8a13\u7df4\u6d41\u7a0b\u3002<\/p>\n<p>\u8b1b\u8005\u5f9e\u4e86\u89e3\u4f01\u696d\u7684\u74b0\u5883\u8207\u7d44\u7e54\u6587\u5316\u958b\u59cb\uff0c\u767c\u73fe\u4ed6\u5011\u70ba\u4e86\u8cc7\u8a0a\u5b89\u5168\u56b4\u683c\u63a7\u7ba1\u5c0d\u5916\u901a\u8a0a\uff0cE-learning\u7cfb\u7d71\u4e0d\u5920\u5b8c\u5584\uff0c\u7d44\u7e54\u5167\u90e8\u7684\u8853\u8a9e\u5f88\u8907\u96dc\u537b\u7121\u4eba\u53ef\u4ee5\u8a62\u554f\uff0c\u53e6\u5916\u5176\u7d44\u7e54\u6587\u5316\u9020\u6210\u82e5\u662f\u6709\u4eba\u9047\u5230\u56f0\u96e3\u4e0d\u50be\u5411\u6c42\u52a9\u65bc\u4e3b\u7ba1\uff0c\u8cc7\u6df1\u5de5\u7a0b\u5e2b\u5373\u4f7f\u6709\u8c50\u5bcc\u7684\u6587\u4ef6\uff0c\u537b\u4e0d\u6703\u5c07\u4e4b\u516c\u958b\u5206\u4eab\uff0c\u65b0\u9032\u5de5\u7a0b\u5e2b\u8207\u4ed6\u5011\u7684\u5fc5\u5099\u77e5\u8b58\u4e4b\u9593\u6709\u5f88\u5927\u7684\u9d3b\u6e9d\u3002<\/p>\n<p><strong>\u6574\u5408\u8cc7\u8a0a\u7684\u5e73\u53f0<\/strong><\/p>\n<p>\u8b1b\u8005\u7d93\u7531\u4e86\u89e3\u5167\u90e8\u6587\u5316\u8207\u8a2a\u8ac7\u5f8c\uff0c\u6b78\u7d0d\u8a72\u4f01\u696d\u65b0\u624b\u8a13\u7df4\u7684\u554f\u984c\uff0c\u8b1b\u8005\u7684\u5c08\u6848\u5718\u968a\u5efa\u8b70\u63d0\u524d\u6d41\u7a0b\uff0c\u6e1b\u5c11\u57fa\u790e\u8a13\u7df4\u7684\u6642\u9593\uff0c\u6539\u70ba\u554f\u984c\u5c0e\u5411\uff0c\u5c07\u89e3\u6c7a\u554f\u984c\u8207\u7d93\u9a57\u50b3\u627f\u7684\u7a0b\u5e8f\u63d0\u524d\uff0c\u5f8c\u7e8c\u5247\u662f\u5efa\u7acb\u4e00\u500b\u300c\u6574\u5408\u5f0f\u5e73\u53f0\u300d\uff0c\u96c6\u5408\u5206\u6563\u7684\u8cc7\u6e90\uff0c\u4f7f\u5e73\u53f0\u53ef\u5206\u4eab\u8cc7\u6e90\uff0c\u8b93\u9700\u6c42\u8005\u53ef\u627e\u5230\u5c0d\u8c61\u8a62\u554f\u3002<br \/>\n\u6b64\u4e00\u6848\u4f8b\u8aaa\u660e\u4e86\u77e5\u8b58\u670d\u52d9\u7d50\u5408\u77e5\u8b58\u7ba1\u7406\u539f\u59cb\u7684\u6982\u5ff5\uff0c\u914d\u5408\u4f7f\u7528\u8005\u3001\u7d44\u7e54\u7b49\u5404\u9805\u56e0\u7d20\u8207\u65b0\u79d1\u6280\uff0c\u8b93\u77e5\u8b58\u7684\u6d41\u52d5\u3001\u5275\u9020\u8207\u5229\u7528\u66f4\u52a0\u5bb9\u6613\uff0c\u89e3\u6c7a\u8a72\u4f01\u696d\u68d8\u624b\u7684\u554f\u984c\uff0c\u6700\u4f73\u5316\u8a13\u7df4\u6d41\u7a0b\uff0c\u63d0\u5347\u7e3e\u6548\uff0c\u4e5f\u8b93\u77e5\u8b58\u7ba1\u7406\u8207\u77e5\u8b58\u670d\u52d9\u7684\u61c9\u7528\u5230\u66f4\u591a\u5c64\u9762\u4e0a\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ce\u56db\u5927\u5411\u9650\u4e4bX-\u8907\u96dc\u5ea6\u3001\uff39-\u9023\u9396\u6027<\/strong><br \/>\n\u6c5f\u70af\u8070\uff08\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5de5\u5546\u7ba1\u7406\u5b78\u7cfb\u66a8\u5546\u5b78\u7814\u7a76\u6240\u6559\u6388\uff09<\/p>\n<p>\u6c5f\u70af\u8070\u6559\u6388\u70ba\u6211\u5011\u95e1\u8ff0\u5404\u7a2e\u7ba1\u7406\u80fd\u529b\uff0c\u751f\u52d5\u6709\u8da3\u5730\u4ee5\u300c\u81fa\u7063\u5927\u5b78\u300d\u4f5c\u70ba\u4f8b\u5b50\uff0c\u7372\u5f97\u6975\u5927\u8ff4\u97ff\u3002\u6f14\u8b1b\u4e4b\u521d\u4fbf\u63d0\u51faResearch\u3001Game\u548cDecision Making\u4e09\u9805\u91cd\u8981\u6210\u5206\u3002<\/p>\n<p>\u7814\u7a76\uff08Research\uff09\u662f\u77e5\u8b58\u7ba1\u7406\u521d\u6b65\u91cd\u8981\u7684\u904e\u7a0b\uff1b\u904a\u6232\uff08Game\uff09\u6ce8\u91cd\u4f60\u4f86\u6211\u5f80\u7684\u4e92\u52d5\uff0c\u548c\u6c7a\u7b56\uff08Decision Making\uff09\u606f\u606f\u76f8\u95dc\u3002\u653f\u6cbb\u4e0a\uff0c\u653f\u5e9c\u4f5c\u70ba\u73a9\u5bb6\uff08player\uff09\u89d2\u8272\uff0c\u4f60\u8981\u5982\u4f55\u904b\u7528\u8ac7\u5224\uff08negotiation\uff09\u6280\u5de7\uff0c\u53d6\u5f97\u6700\u4f73\u5229\u76ca\uff1f\u7ba1\u7406\u7684\u85dd\u8853\u904b\u7528\u65bc\u77e5\u8b58\u9ad4\u7cfb\u7576\u4e2d\uff0cknow-what\u3001know-how\u3001know-why\u8207\u4e4b\u5c0d\u61c9\uff0c\u76f8\u6620\u6210\u8da3\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2587\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102703.jpg\" alt=\"p2014102703\" width=\"550\" height=\"310\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102703.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102703-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102703-300x169.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102703-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>\u8b1b\u8005\u8aaa\u660e\uff0c\u4ee5\u5371\u6a5f\u7ba1\u7406\u7684\u7a0b\u5e8f\u9032\u884c\uff0c\u9996\u8981\u5206\u6790\u51fa\u4e8b\u4ef6\u7684\u8907\u96dc\u5ea6\u8207\u9023\u9396\u6027\uff0c\u4ed6\u5011\u4ea4\u7e54\u800c\u51fa\u7684\u95dc\u4fc2\u6703\u5f71\u97ff\u5230\u5f8c\u9762\u7684\u6b65\u9a5f\uff0c\u61c9\u5c0d\u65b9\u5f0f\u548c\u6c7a\u7b56\u7d50\u679c\u90fd\u6703\u96a8\u4e4b\u6539\u8b8a\u3002\u70ba\u8b93\u5927\u5bb6\u5feb\u901f\u4e86\u89e3\uff0c\u8b1b\u8005\u4ee5\u81fa\u7063\u5927\u5b78\u70ba\u4f8b\uff0c\u53f0\u5927\u6821\u5167\u8001\u5e2b\u500b\u9ad4\u975e\u5e38\u8907\u96dc\uff0c\u6bcf\u500b\u4eba\u5747\u4f86\u81ea\u4e0d\u540c\u80cc\u666f\u548c\u9818\u57df\uff0c\u5b78\u7d93\u6b77\u66f4\u662f\u8c50\u5bcc\u5f97\u4e0d\u5f97\u4e86\uff0c\u8907\u96dc\u5ea6\u76f8\u7576\u5730\u9ad8\u3002\u4f46\u5373\u4f7f\u8655\u65bc\u540c\u9662\u9ad4\u7cfb\u5167\uff0c\u4e5f\u6975\u96e3\u7522\u751f\u9023\u5e36\u6216\u88d9\u5e36\u6548\u61c9\uff0c\u67d0\u8001\u5e2b\u72af\u932f\uff0c\u50c5\u7576\u4e8b\u4eba\u53d7\u5230\u61f2\u8655\uff0c\u4e26\u4e0d\u6703\u7f6a\u8a85\u4e5d\u65cf\uff0c\u5c0e\u81f4\u9662\u9577\u6216\u6821\u9577\u4e0b\u53f0\uff1b\u67d0\u8001\u5e2b\u5f97\u734e\uff0c\u666e\u5929\u540c\u6176\u8207\u6709\u69ae\u7109\uff0c\u672c\u8cea\u4e0a\u5176\u5be6\u4ecd\u5c6c\u65bc\u7576\u4e8b\u8005\u500b\u4eba\u7684\u69ae\u8000\uff0c\u5176\u4ed6\u540c\u4ec1\u4e26\u4e0d\u6703\u56e0\u6b64\u7372\u5f97\u734e\u91d1\u6216\u5347\u9077\u3002\u56e0\u6b64\u5728\u7ba1\u7406\u6c7a\u7b56\u4e0a\uff0c\u81fa\u7063\u5927\u5b78\u6559\u6388\u8058\u50f1\u8981\u8003\u91cf\u5230\u300c\u8907\u96dc\u5ea6\u9ad8\u3001\u9023\u9396\u6027\u4f4e\u300d\u7684\u5b64\u5cf6\u9762\u5411\uff0c\u9078\u64c7\u9069\u5408\u7684\u7ba1\u7406\u6a21\u5f0f\u7d93\u71df\u3002<\/p>\n<p>\u8907\u96dc\u5ea6\u9ad8\u4e14\u9023\u9396\u6027\u4e5f\u9ad8\u7684\u4e8b\u4ef6\uff0c\u7522\u751f\u72c0\u6cc1\u554f\u984c\u6642\uff0c\u5728\u5371\u6a5f\u7ba1\u7406\u4e2d\u7a31\u70ba\u300c\u8907\u5408\u5f0f\u5371\u6a5f\u300d\uff0c\u901a\u5e38\u6703\u5c0e\u81f4\u300c\u570b\u5bb6\u707d\u96e3\u300d\uff0c\u9818\u5c0e\u667a\u6167\uff08Leadership\uff09\u5728\u9019\u500b\u95dc\u9375\u6642\u523b\u975e\u5e38\u91cd\u8981\uff0c\u9818\u5c0e\u8005\u5fc5\u5b9a\u8981\u5728\u73fe\u5834\u3001\u7576\u6a5f\u7acb\u65b7\u767c\u5e03\u547d\u4ee4\uff0c\u6709\u9b44\u529b\u5730\u5f15\u5c0e\u76f8\u95dc\u4eba\u54e1\u884c\u52d5\u3002\u4ee4\u8b1b\u8005\u611f\u89f8\u826f\u591a\u7684\uff19\uff11\uff11\u4e8b\u4ef6\uff0c\u4fbf\u662f\u6975\u597d\u7684\u4f8b\u5b50\u4f86\u8aaa\u660eX\u8207Y\u90fd\u9ad8\u7684\u7ba1\u7406\u65b9\u5f0f\u3002<\/p>\n<p>\u5f9e\u5206\u4eab\u7576\u4e2d\uff0c\u770b\u51fa\u8b1b\u8005\u5c0d\u53f0\u7063\u672a\u4f86\u6182\u5fc3\u5fe1\u5fe1\uff0c\u53f0\u7063\u4eba\u624d\u5f88\u591a\u3001\u6bcf\u500b\u4eba\u90fd\u6709\u6975\u9ad8\u7684\u7d20\u8cea\u8207\u6db5\u990a\uff0c\u7d44\u5408\u6210\u7fa4\u537b\u662f\u4e00\u76e4\u6563\u6c99\uff08\u500b\u9ad4\u512a\u826f\uff0c\u6574\u9ad4\u537b\u4e0d\u6210\u8ecd\uff09\uff0c\u53cd\u800c\u767c\u63ee\u4e0d\u51fa\u539f\u672c\u7684\u529b\u91cf\u3002\u8981\u540c\u73cd\u73e0\u9805\u934a\u4e00\u822c\uff0c\u5206\u89e3\u958b\u4f86\u6bcf\u9846\u73cd\u73e0\u90fd\u80fd\u7368\u7acb\u81ea\u4e3b\uff0c\u6709\u5176\u61c9\u6709\u7684\u50f9\u503c\uff1b\u5408\u9ad4\u65bc\u4e00\u4e32\u6642\uff0c\u4e0d\u4f46\u589e\u52a0\u5b83\u5011\u7684\u7a00\u6709\u6027\uff0c\u751a\u81f3\u6bd4\u55ae\u9846\u552e\u51fa\u7684\u50f9\u683c\u4f86\u5f97\u66f4\u9ad8\uff0c\u56e0\u70ba\u9805\u934a\u770b\u8d77\u4f86\u66f4\u52a0\u5730\u4eae\u9e97\u3001\u8000\u773c\u3002\u671f\u8a31\u53f0\u7063\u4eba\u624d\u5982\u73cd\u73e0\u9805\u934a\uff0c\u500b\u500b\u6676\u7469\u5254\u900f\u3001\u5149\u5f69\u596a\u76ee\uff0c\u805a\u5408\u65bc\u4e00\u8655\u66f4\u80fd\u767c\u63ee\u6210\u500d\u7684\u667a\u529b\u3001\u8ca1\u529b\u3001\u80fd\u529b\u70ba\u5f7c\u6b64\u958b\u5275\u66f4\u7f8e\u597d\u7684\u672a\u4f86\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ce\u5efa\u7acb\u77e5\u8b58\u7684\u5e73\u53f0<\/strong><br \/>\n\u90b1\u4ec1\u923f\uff08\u78a9\u7db2\u8cc7\u8a0a\u7e3d\u7d93\u7406\uff09<\/p>\n<p>\u78a9\u7db2\u8cc7\u8a0a\u5c08\u6ce8\u65bc\u4eba\u5de5\u667a\u6167\u8207\u8cc7\u8a0a\u64f7\u53d6\u6280\u8853\uff0c\u898f\u756b\u5b8c\u6574\u7684\u77e5\u8b58\u7ba1\u7406\u7cfb\u5217\u7522\u54c1\uff0c\u64c1\u6709\u4e0a\u5343\u5ba2\u6236\uff0c\u670d\u52d9\u7bc4\u570d\u5305\u7f85\u842c\u8c61\uff0c\u5c07\u77e5\u8b58\u7ba1\u7406\u61c9\u7528\u5f97\u6dcb\u6f13\u76e1\u81f4\u3002\u7814\u8a0e\u6703\u9080\u8acb\u5230\u78a9\u7db2\u90b1\u4ec1\u923f\u7e3d\u7d93\u7406\u70ba\u8207\u6703\u8005\u89e3\u8aaa\u77e5\u8b58\u7ba1\u7406\u5728\u4f01\u696d\u7576\u4e2d\u7684\u6548\u61c9\u548c\u670d\u52d9\u6982\u6cc1\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2588\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102704.jpg\" alt=\"p2014102704\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102704.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102704-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102704-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102704-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p><strong>KM\u7684\u6838\u5fc3<\/strong><\/p>\n<p>\u8b1b\u8005\u65bc\u696d\u754c\u670d\u52d9\u591a\u5e74\uff0c\u7528\u4f01\u696d\u7684\u89d2\u5ea6\u7c21\u5316\u77e5\u8b58\u7ba1\u7406\u7684\u6d41\u7a0b\u548c\u6b65\u9a5f\uff0c\u671f\u671b\u5ba2\u6236\u66f4\u5feb\u4e86\u89e3\u548c\u5438\u6536KM\u7684\u7cbe\u83ef\uff0c\u7c21\u55ae\u7684\u6d41\u7a0b\u5982\u4e0b\uff1a\u300c\u8490\u96c6\u2192\u7d44\u7e54\u2192\u5206\u4eab\u2192\u518d\u5229\u7528\u2192\u5275\u9020\u300d\uff0c\u672b\u7aef\u300c\u5275\u9020\u300d\u9700\u518d\u5ea6\u5faa\u74b0\uff0c\u56de\u5230\u300c\u8490\u96c6\u300d\uff0c\u6253\u9020\u51fa\u4f01\u696d\u77e5\u8b58\u50f9\u503c\u93c8\u3002<\/p>\n<p><strong>KM\u96fb\u5b50\u5316\u3001\u5728\u884c\u52d5\u8f09\u5177\u4e0a\u7684\u61c9\u7528<\/strong><\/p>\n<p>\u672a\u4f86\u5047\u5982KM\u96fb\u5b50\u5316\u3001\u96a8\u8655\u53ef\u898b\uff0c\u5c0d\u4f01\u696d\u7d44\u7e54\u7684\u5f71\u97ff\u662f\u4ec0\u9ebc\uff1f\u8b1b\u8005\u5c0d\u6b64\u5831\u4ee5\u6703\u5fc3\u4e00\u7b11\u8207\u6a02\u898b\u5176\u6210\u7684\u614b\u5ea6\u3002\u9996\u5148\uff0c\u5c0d\u4f01\u696d\u4f86\u8aaa\uff0cKM\u96fb\u5b50\u5316\u5f8c\u4f7f\u54e1\u5de5\u64cd\u4f5cKM\u7cfb\u7d71\u500b\u4eba\u5316\uff0c\u4e26\u4e14\u5728\u4e00\u5b9a\u7a0b\u5ea6\u5167\u512a\u5316\uff0c\u5c55\u73fe\u66f4\u5353\u8d8a\u7684\u7e3e\u6548\uff1b\u53e6\u5916\u5c31\u6280\u8853\u5c64\u9762\uff0c\u4ee5\u4eba\u5de5\u667a\u6167\u8f14\u52a9KM\u96fb\u5b50\u5316\uff0c\u80fd\u5920\u5927\u5927\u63d0\u9ad8\u5176\u6548\u80fd\uff0c\u767c\u5c55\u51fa\u641c\u5c0b\u4eba\u5de5\u667a\u6167\uff0c\u4f8b\u5982\u7576\u4eca\u7684Siri\u7b49\u8edf\u9ad4\uff0c\u671f\u8a31KM\u5728\u672a\u4f86\u4e5f\u80fd\u5920\u505a\u5230\u3002<\/p>\n<p>\u78a9\u7db2\u7684\u77e5\u8b58\u7ba1\u7406\u7cfb\u7d71\u975e\u5e38\u5b8c\u6574\uff0c\u56e0\u78a9\u7db2\u5c6c\u65bc\u5c0f\u516c\u53f8\uff0c\u7e3d\u4eba\u6578\u50c550\u4eba\uff0c\u4e14\u672c\u8eab\u5c31\u662f\u7814\u767cKM\u7684\u5718\u968a\uff0c\u5c0d\u77e5\u8b58\u7ba1\u7406\u975e\u5e38\u4e86\u89e3\uff0c\u5047\u82e5\u6709\u4ea4\u6613\u884c\u70ba\u9700\u8981\u958b\u7acb\u767c\u7968\uff0c\u6c92\u6709\u9032\u5230\u78a9\u7db2\u5167\u90e8\u7684\u77e5\u8b58\u7ba1\u7406\u7cfb\u7d71\uff0c\u662f\u7121\u6cd5\u958b\u51fa\u767c\u7968\u6838\u92b7\u5e33\u55ae\u7684\uff0c\u7531\u6b64\u53ef\u898b\uff0c\u77e5\u8b58\u7ba1\u7406\u53ef\u4ee5\u505a\u5230\u8207\u4f01\u696d\u540c\u6b65\u3002<\/p>\n<p><strong>\u672a\u4f86\u9858\u666f\u8207\u4f01\u696d\u5167\u63a8\u884c\u7684\u5be6\u4f8b<\/strong><\/p>\n<p>\u76ee\u524d\u77e5\u8b58\u7ba1\u7406\u5df2\u5230\u4e00\u5b9a\u7684\u6210\u719f\u5ea6\uff0c\u4f8b\u5982Evernote\u500b\u4eba\u77e5\u8b58\u7ba1\u7406\u666e\u53ca\u5316\uff0c\u5e7e\u4e4e\u4eba\u4eba\u7686\u4f7f\u7528\u904e\u3002\u4f01\u696d\u9700\u8981\u77e5\u8b58\u7ba1\u7406\u7684\u5354\u52a9\uff0c\u7d44\u7e54\u5c24\u5176\u91cd\u8996\u8cc7\u7522\u4fdd\u7559\uff0c\u4e0d\u56e0\u4eba\u4e8b\u8abf\u52d5\u51fa\u73fe\u8cc7\u6599\u907a\u5931\u6216\u4e0d\u5168\u7684\u60c5\u5f62\u3002\u73fe\u5728\u7684\u8cc7\u6599\u5df2\u7d93\u5f9e\u4ee5\u524d\u7d14\u6587\u5b57\u6a941kb\u7684\u5bb9\u91cf\uff0c\u6f38\u589e\u81f3400mb\u5230\u73fe\u5728\u975e\u5e38\u6d41\u884c\u7684Big Data\uff08\u5de8\u91cf\u8cc7\u6599\uff09\uff0c\u77e5\u8b58\u7ba1\u7406\u5982\u4f55\u505a\u5f97\u597d\uff0c\u8981\u5f9e\u4eba\u7684\u9700\u6c42\u51fa\u767c\uff0c\u7b26\u5408\u73fe\u5728\u7684\u8da8\u52e2\uff0c\u7814\u767c\u51fa\u7522\u54c1\u4e26\u6539\u5584\u7522\u54c1\uff0c\u4eba\u5011\u624d\u6703\u9032\u800c\u4f7f\u7528\uff0c\u4ee5\u6b63\u5411\u5faa\u74b0\u5275\u9020\u77e5\u8b58\u7ba1\u7406\u7684\u50f9\u503c\u93c8\u3002<\/p>\n<p>\u63a8\u884c\u77e5\u8b58\u7ba1\u7406\u7684\u904e\u7a0b\u6703\u9047\u5230\u4e0d\u540c\u7684\u963b\u7919\uff0c\u4e00\u822c\u800c\u8a00\u5be6\u52d9\u4e0a\u6700\u666e\u904d\u7684\u969c\u7919\u662f\u300c\u8cc7\u5b89\u554f\u984c\u300d\uff08\u8cc7\u8a0a\u5b89\u5168\uff09\uff0c\u8cc7\u6599\u6b0a\u9650\u8a2d\u5b9a\u5e38\u4ee4\u5de5\u7a0b\u5e2b\u500d\u611f\u6311\u6230\uff0c\u67d0\u4e9b\u6a94\u6848\u9019\u7fa4\u4eba\u53ef\u4ee5\u770b\u4e0d\u80fd\u5370\uff1b\u9019\u7fa4\u4eba\u80fd\u770b\u80fd\u5370\u3001\u4f46\u4e0d\u80fd\u4e0b\u8f09\u7b49\u7b49\uff0c\u5c0e\u81f4\u73fe\u5728\u8a31\u591a\u8edf\u9ad4\u516c\u53f8\u8f49\u578b\u7814\u767c\u52a0\u5bc6\u8edf\u9ad4\uff0c\u5728\u53f0\u7063\u7814\u7a76\u77e5\u8b58\u7ba1\u7406\u7684\u516c\u53f8\u4f9d\u7136\u662f\u5c11\u6578\u5b58\u5728\u3002\u8b1b\u8005\u63d0\u53ca\u8cc7\u5b89\u554f\u984c\u53ef\u4ee5\u53c3\u8003Microsoft\u7684Share Point\uff0c\u662f\u5728\u7db2\u8def\u6216\u4f01\u696d\u5167\u90e8\u7ba1\u7406\uff0c\u90fd\u76f8\u7576\u91cd\u8996\u7684\u96b1\u79c1\u8b70\u984c\u3002\u53e6\u5916\u77e5\u8b58\u7ba1\u7406\u7684\u61c9\u7528\u8207\u7d44\u7e54\u6587\u5316\u5bc6\u5207\u76f8\u95dc\uff0c\u53f0\u7063\u516c\u53f8\u7684\u8001\u95c6\u672c\u8eab\u662f\u4e00\u53f0\u5927\u578b\u96fb\u8166\uff0c\u6240\u6709\u6a94\u6848\u8207\u8cc7\u8a0a\u90fd\u88dd\u5b58\u5728\u4e00\u500b\u4eba\u8eab\u4e0a\uff0c\u57fa\u672c\u4e0a\u4e0d\u9700\u8981\u77e5\u8b58\u7ba1\u7406\uff0c\u4e5f\u662f\u5728\u570b\u5167\u4f7f\u7528\u7387\u4e0d\u9ad8\u7684\u539f\u56e0\u4e4b\u4e00\u3002\u5c0d\u7814\u7a76\u77e5\u8b58\u7ba1\u7406\u7684\u78a9\u7db2\u800c\u8a00\uff0c\u6210\u5c31\u611f\u548c\u5c0d\u77e5\u8b58\u7684\u8a8d\u77e5\uff1a\u300c\u77e5\u8b58\u6c7a\u5b9a\u6240\u6709\u7684\u52dd\u8ca0\u300d\uff0c\u662f\u8b1b\u8005\u4f9d\u7136\u5162\u5162\u696d\u696d\u505a\u77e5\u8b58\u670d\u52d9\u5f88\u91cd\u8981\u7684\u52d5\u529b\u4f86\u6e90\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ceKM\u5728\u53f0\u7063\u7684\u61c9\u7528\u8207\u767c\u5c55<\/strong><br \/>\n\u694a\u7acb\u5049\uff08\u610f\u85cd\u79d1\u6280\u5275\u8fa6\u4eba\u3001\u9f8d\u6372\u98a8\u79d1\u6280\u8463\u4e8b\u7e3d\u7d93\u7406\u3001\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5de5\u5546\u7ba1\u7406\u5b78\u7cfb\u517c\u4efb\u52a9\u7406\u6559\u6388\uff09<\/p>\n<p>\u694a\u7acb\u5049\u6559\u6388\u6709\u591a\u500b\u982d\u929c\uff0c\u662f\u9f8d\u6372\u98a8\u79d1\u6280\u8463\u4e8b\u7e3d\u7d93\u7406\u3001\u610f\u85cd\u79d1\u6280\u5275\u8fa6\u4eba\uff0c\u540c\u6642\u4e5f\u662f\u81fa\u7063\u5927\u5b78\u5de5\u5546\u7ba1\u7406\u5b78\u7cfb\u517c\u4efb\u52a9\u7406\u6559\u6388\uff0c\u9019\u6b21\u4ed6\u5728\u7814\u8a0e\u6703\u4e0a\u5206\u4eab\u8a31\u591a\u77e5\u8b58\u7ba1\u7406\u7684\u61c9\u7528\u5be6\u4f8b\u3002<\/p>\n<p><a href=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102705.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2589\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102705.jpg\" alt=\"p2014102705\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102705.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102705-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102705-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102705-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/a><\/p>\n<p><strong>KM\u7684\u8ecc\u8de1<\/strong><\/p>\n<p>\u8b1b\u8005\u4ee5\u300c\u840c\u82bd\u2192\u671f\u671b\u2192\u9078\u64c7\u2192\u6210\u9577\u2192\u7a69\u5b9a\u300d\u4f5c\u70baKM\u5728\u53f0\u7063\u7684\u767c\u5c55\u52d5\u5411\uff0c\u77e5\u8b58\u7ba1\u7406\u5f9e\u539f\u672c\u5c0f\u5c0f\u7684\u610f\u8b58\u62ac\u982d\uff0c\u81f3\u6210\u9577\u671f\u767c\u5c55\u64f4\u5927\u81f3\u5206\u516c\u53f8\u3001\u5168\u96c6\u5718\u3001\u5168\u9ad4\u7cfb\u548c\u9023\u9396\u52a0\u76df\uff0c\u4e00\u9023\u4e32\u7684\u6548\u61c9\u81f3\u4eca\u65e5\u7a69\u5b9a\u671f\uff0c\u8f49\u800c\u63a2\u8a0e\u77e5\u8b58\u7ba1\u7406\u6838\u5fc3\u50f9\u503c\uff0c\u6709\u4e09\u9ede\uff1a\u77e5\u8b58\u4fdd\u5b58\u3001\u7d93\u9a57\u79fb\u8f49\u548c\u652f\u63f4\u71df\u904b\uff0c\u6210\u5c31\u4f01\u696d\u76ee\u524d\u5c0d\u5f85\u548c\u5229\u7528KM\u7684\u614b\u5ea6\u3002<\/p>\n<p><strong>\u77e5\u8b58\u5de5\u7a0b\u548c\u81ea\u52d5\u5316\u5be6\u4f8b<\/strong><\/p>\n<p>\u8b1b\u8005\u7c21\u55ae\u4ecb\u7d39\u9f8d\u6372\u98a8\u77e5\u8b58\u6aa2\u7d22\u5e73\u53f0\u3001\u5efa\u7acb\u8a9e\u5f59\u5eab\u7b49\u4ee5\u77e5\u5de5\uff08\u77e5\u8b58\u5de5\u7a0b\uff09\u65b9\u6cd5\u5efa\u7acb\u9818\u57df\u77e5\u8b58\u7684\u7d50\u679c\u3002\u6709\u8a31\u591a\u7cbe\u5f69\u7684\u4f8b\u5b50\uff0c\u5176\u4e2d\u5efa\u7acb\u8a9e\u5f59\u5eab\uff0c\u7d50\u5408\u8cc7\u6599\u63a2\u52d8\uff08Data Mining\uff09\u8207\u5de8\u91cf\u8cc7\u6599\uff08Big Data\uff09\u6982\u5ff5\uff0c\u4f7f\u7cfb\u7d71\u6709\u6548\u641c\u522e\u51fa\u6709\u95dc\u6bd2\u54c1\u9ed1\u8a71\u7684\u96b1\u533f\u4fe1\u606f\uff0c\u5354\u52a9\u6aa2\u5bdf\u5f9e\u696d\u4eba\u54e1\u8fa6\u6848\uff1b\u61c9\u7528\u65bc\u4eba\u529b\u9280\u884c\u5247\u4f7f\u7cfb\u7d71\u8403\u53d6\u3001\u64f7\u53d6\u6709\u7528\u7684\u77e5\u8b58\uff0c\u627e\u51fa\u54ea\u4e9b\u6b04\u4f4d\u8207\u5b57\u8a5e\u9078\u64c7\u80fd\u5438\u5f15\u52de\u52d5\u8005\u6295\u5c65\u6b77\uff0c\u5f9e\u800c\u63d0\u5347\u61c9\u5fb5\u7387\uff0c\u9019\u4e9b\u5b57\u5143\u9078\u9805\u8868\u55ae\u90fd\u662f\u7cfb\u7d71\u7368\u7acb\u7522\u51fa\uff0c\u4e0d\u9700\u5c08\u696d\u4eba\u54e1\u53e6\u5916\u5206\u6790\uff0c\u8b1b\u8005\u50c5\u9700\u7a0d\u4f5c\u6392\u7248\u4fbf\u80fd\u65bc\u5206\u4eab\u6703\u4e0a\u5448\u73fe\uff1b\u6676\u5713\u4ee3\u5de5\u7522\u696d\u5247\u7a31\u77e5\u8b58\u7ba1\u7406\u70ba\u767e\u5cb3\u7cfb\u7d71\uff0c\u4ed6\u5011\u5229\u7528KM\u9032\u884c\u5168\u7403\u534a\u5c0e\u9ad4\u77e5\u8b58\u64f7\u53d6\u5206\u6790\uff0c\u5927\u5927\u63d0\u9ad8\u6548\u80fd\u3002<\/p>\n<p>\u9664\u4e86\u5167\u90e8\u77e5\u8b58\u7ba1\u7406\u4e5f\u80fd\u5f9e\u5916\u90e8\u5c0e\u5165\u77e5\u8b58\uff0c\u5169\u76f8\u7d50\u5408\u4f7f\u77e5\u8b58\u81ea\u52d5\u5316feedback\uff0c\u4f8b\u5982\u98df\u5b89\uff08\u98df\u54c1\u5b89\u5168\uff09\u548c\u71b1\u9580\u71df\u990a\u4fdd\u5065\u54c1\u7684\u4f8b\u5b50\u3002\u5718\u968a\u505a\u4e00\u9805\u670d\u52d9\uff0c\u7528\u81ea\u5bb6\u7522\u54c1\u7684\u6578\u64da\u8207\u8490\u96c6\u5e02\u9762\u4e0a\u96a8\u8655\u53ef\u898b\u7684\u5b57\u773c\u6bd4\u8f03\uff0c\u9032\u800c\u5206\u6790\u51fa\u6c11\u773e\u60f3\u5230\u300c\u990a\u751f\u300d\uff0c\u5c31\u6703\u9023\u7d50\u5230\u300c\u96de\u7cbe\u300d\u3001\u300c\u4eba\u53c3\u300d\u7b49\u8a5e\u5f59\uff0c\u98df\u54c1\u696d\u8005\u56e0\u9019\u500b\u767c\u73fe\u64ec\u5b9a\u65b0\u7522\u54c1\u7b56\u7565\uff0c\u7814\u767c\u51fa\u7d50\u5408\u96de\u7cbe\u3001\u4eba\u53c3\u548c\u81ea\u5bb6\u63a8\u51fa\u7684\u67d0\u9805\u98df\u6750\uff0c\u63a8\u51fa\u4e09\u5408\u4e00\u7522\u54c1\uff0c\u7d50\u679c\u92b7\u552e\u91cf\u5927\u589e\u3002<\/p>\n<p><strong>\u53ef\u4ee5\u7528\u5728\u4eba\u7684\u7ba1\u7406\u4e0a\u55ce\uff1f<\/strong><\/p>\n<p>KM\u7684\u61c9\u7528\u4f9d\u7136\u9700\u8981\u4eba\u7684\u6c7a\u7b56\u5f15\u5c0e\uff0c\u4e0d\u540c\u7684\u601d\u8003\u6703\u5c0e\u81f4\u5b83\u7522\u51fa\u4e0d\u540c\u7d50\u679c\uff0c\u6b64\u6280\u8853\u50c5\u63d0\u4f9b\u6578\u64da\u3001\u5354\u52a9\u7d44\u7e54\u4e0b\u5224\u65b7\uff0c\u56e0\u6b64\u76ee\u524d\u5168\u81ea\u52d5\u5316\u5c1a\u4e0d\u53ef\u884c\uff0c\u90e8\u5206\u7531\u5c08\u696d\u4eba\u54e1\u8a6e\u91cb\uff0c\u4e3b\u8981\u5e0c\u671b\u505a\u5230\u6548\u7387\u3001\u65bd\u6548\u548c\u6e96\u78ba\u5ea6\u5927\u5e45\u63d0\u9ad8\u3002<\/p>\n<p>\u8cc7\u6599\u653e\u5728\u96f2\u7aef\u4e0a\u80fd\u5920\u81ea\u52a9\u64cd\u4f5c\uff0c\u7531\u5ba2\u6236\u81ea\u7531\u767c\u60f3\uff1b\u82e5\u8981\u904b\u7528\u5728\u4eba\u7684\u7ba1\u7406\u4e0a\uff0cKM\u7cfb\u7d71\u65e5\u524d\u505a\u904e\u9078\u8209\u9810\u6e2c\uff0c\u900f\u904e\u4e0d\u540c\u793e\u7fa4\u5a92\u9ad4\u6aa2\u6e2c\u7684\u6548\u679c\u5dee\u7570\u4e0d\u5927\uff0c\u56e0\u6b64\u7b97\u975e\u5e38\u6e96\u7684\u4e86\uff08\u9ad8\u90fd\u6703\u5316\u5730\u5340\u9078\u8209\u9810\u6e2c\u503c\u905499.9%\uff09\u3002\u85c9\u7531KM\u7684\u7cbe\u83ef\uff0c\u5f9e\u4e2d\u770b\u51fa\u6709\u7528\u7684\u4fe1\u606f\uff0c\u4e0d\u5916\u4e4e\u8cc7\u6599\u91cf\u8981\u5927\u3001\u6316\u7926\u80fd\u529b\u8981\u5f37\uff0c\u61c9\u7528\u65bc\u4eba\u7684\u7ba1\u7406\uff0c\u5c31\u662f\u57f9\u990a\u591a\u770b\u4eba\u3001\u591a\u6316\u6398\u6f5b\u5728\u6d88\u606f\uff0c\u81ea\u7136\u80fd\u5982\u638f\u91d1\u4e00\u822c\uff0c\u767c\u73fe\u6709\u50f9\u503c\u7684\u54e1\u5de5\uff0c\u6216\u5f97\u51fa\u597d\u7684\u7ba1\u7406\u7b56\u7565\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ceKM\uff1f\u5982\u4f55\u5b78KM\uff1f<\/strong><br \/>\n\u694a\u5343\uff08\u570b\u7acb\u4ea4\u901a\u5927\u5b78\u8cc7\u8a0a\u7ba1\u7406\u8207\u8ca1\u52d9\u91d1\u878d\u5b78\u7cfb\u6559\u6388\uff09<\/p>\n<p>\u570b\u7acb\u4ea4\u901a\u5927\u5b78\u8cc7\u8a0a\u7ba1\u7406\u8207\u8ca1\u52d9\u91d1\u878d\u5b78\u7cfb\u6559\u6388 \u694a\u5343\u6628\u65e5\u624d\u5f9e\u5927\u9678\u642d\u6a5f\u8fd4\u53f0\uff0c\u65bc\u6f14\u8b1b\u524d\u8d95\u5230\u81fa\u7063\u5927\u5b78\u7e3d\u5716\u66f8\u9928\uff0c\u70ba\u6211\u5011\u5e36\u4f86\u7cbe\u5f69\u7684\u6f14\u8b1b\uff0c\u4e0d\u53ea\u77e5\u8b58\u7ba1\u7406\u7684\u7bc4\u7587\uff0c\u9084\u6709\u5b78\u7fd2\u7684\u614b\u5ea6\u8207\u4eba\u751f\u667a\u6167\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2590\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102706.jpg\" alt=\"p2014102706\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102706.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102706-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102706-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102706-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p><strong>KM\u5f9e\u767c\u73fe\u958b\u59cb<\/strong><\/p>\n<p>\u8b1b\u8005\u5f9e\u505a\u7814\u7a76\uff08Research\uff09\u51fa\u767c\u6df1\u5165KM\uff0c\u8207\u6c5f\u70af\u8070\u6559\u6388\u4e0d\u7d04\u800c\u540c\u5730\u63d0\u51fa\u76f8\u540c\u6838\u5fc3\u50f9\u503c\uff1a\u77e5\u9053\u662f\u4ec0\u9ebc\u7684\u77e5\u8b58\uff08know-what\uff09\u3001\u77e5\u9053\u70ba\u4ec0\u9ebc\u7684\u77e5\u8b58\uff08know-why\uff09\u3001\u77e5\u9053\u600e\u9ebc\u505a\u7684\u77e5\u8b58\uff08know-how\uff09\u3002\u8b1b\u8005\u8aaa\uff1a\u300cknow what\uff0c\u505a\u7814\u7a76\u6700\u7c21\u55ae\uff0c\u4f60\u8981know why\u624d\u662f\u6700\u96e3\u7684\u3002\u300d\u77e5\u8b58\u7ba1\u7406\u7684\u57fa\u672c\u6d41\u7a0b\uff1a\u767c\u73fe\uff08Observation\uff09\u2192\u5206\u6790\uff08Analysis\uff09\u2192\u6b78\u7d0d\uff08Induction\uff09\u2192\u6f14\u7e79\uff08Deduction\uff09\uff1b\u77e5\u8b58\u7684\u8b8a\u5316\uff1a\u300c\u767c\u73fe\u77e5\u8b58\u300d\u2192\u300c\u77e5\u8b58\u50b3\u905e\u3001\u5916\u5316\u300d\u2192\u300c\u78ba\u8a8d\u77e5\u8b58\u300d\u2192\u300c\u900f\u904e\u77e5\u8b58\u6539\u8b8a\u7fd2\u6163\u3001\u5167\u5316\u6574\u5408\u300d\uff0c\u90fd\u662f\u5f9e\u767c\u73fe\u8d77\u6b65\u3002\u4e0d\u7ba1\u662f\u505a\u7814\u7a76\u3001\u60f3\u4e86\u89e3\u65b0\u6771\u897f\u3001\u751a\u81f3\u904b\u7528\u65bc\u4eba\u751f\u4e2d\u554f\u984c\u7684\u89e3\u6c7a\u7b49\u7b49\uff0c\u90fd\u662f\u5f9e\u6700\u57fa\u672c\u7684\u767c\u73fe\u958b\u59cb\u3002<\/p>\n<p><strong>PKM\u5230OKM\u7684\u904e\u7a0b<\/strong><\/p>\n<p>KM\u662f\u52d5\u614b\u7684\u6b77\u7a0b\uff0c\u8b1b\u8005\u4f9dKM\u4f5c\u7528\u7684\u9818\u57df\u5c07\u5176\u5206\u70baPKM\uff08Personal KM\uff0c\u5728\u6821\uff1a\u77e5\u8b58\u4efd\u5b50\uff09\u8207OKM\uff08Organization KM\uff0c\u8077\u5834\uff09\uff0c\u9069\u5408\u7684\u5c0d\u8c61\u5206\u5225\u70ba\u5728\u6821\u751f\uff08\u6cdb\u6307\u77e5\u8b58\u4efd\u5b50\uff09\u548c\u9032\u5165\u793e\u6703\u8077\u5834\u7684\u4e0a\u73ed\u65cf\u3002\u53f0\u7063\u6559\u80b2\u901a\u5e38\u6309\u7167\u9019\u500b\u6b77\u7a0b\u524d\u9032\u3002\u77e5\u8b58\u7684\u904b\u7528\uff0c\u4e0d\u5916\u4e4e\u6e9d\u901a\u3001\u5305\u5bb9\u3001\u53d6\u5f97\u3001\u5206\u4eab\u548c\u7406\u89e3\uff0c\u9996\u5148\u8981\u80fd\u638c\u63e1\u77e5\u8b58\uff0c\u624d\u6709\u8fa6\u6cd5\u505a\u7ba1\u7406\uff0c\u8981\u600e\u9ebc\u904b\u7528\u65bc\u5b78\u7fd2\u5834\u57df\u548c\u516c\u53f8\u7d44\u7e54\uff1f\u8b1b\u8005\u5f37\u8abf\u300cLearning by doing\u300d\u548c\u300cImprove yourself\u300d\uff0c\u9084\u6709\u7576\u4f60\u4e0d\u662f\u5c08\u696d\u4eba\u54e1\u7684\u6642\u5019\uff0c\u8981\u4e0d\u541d\u958b\u53e3\u8acb\u4eba\u5354\u52a9\uff0c\u800c\u8077\u5834\u4e0a\u7684\u6e9d\u901a\uff0c\u6700\u597d\u7684\u6a21\u5f0f\u662f\u5728\u4f4d\u968e\u00b12\u7684\u5dee\u8ddd\u5167\uff0c\u624d\u80fd\u71df\u9020\u51fa\u9069\u5408\u7684\u6e9d\u901a\u60c5\u5883\u3002<\/p>\n<p><strong>\u5275\u65b0\uff0f\u5275\u9020<\/strong><\/p>\n<p>\u5275\u65b0\u5df2\u7d93\u6210\u70ba\u4eca\u65e5\u7684\u6a19\u8a9e\uff0c\u8207\u7ba1\u7406\u5e38\u76f8\u51fa\u73fe\u3002\u8b1b\u8005\u63d0\u53ca\u81ea\u5df1\u300c\u7121\u53ef\u6551\u85e5\u7684\u57f7\u8457\u5c31\u662f\u6d6a\u6f2b\u300d\uff0c\u70ba\u300c\u57f7\u8457\u300d\u5275\u9020\u51fa\u300c\u6d6a\u6f2b\u300d\u7684\u610f\u8c61\uff0cKM\u4e09\u5927\u91cd\u9ede\uff1aDiscovery\uff08\u767c\u73fe\uff09\u3001Share\uff08\u5206\u4eab\uff09\u548cApplication\uff08\u61c9\u7528\uff09\uff0c\u7b2c\u4e09\u500bApplication\u4fbf\u8457\u91cd\u65bc\u5275\u65b0\uff08a new combination of existing technologies\uff09\uff0c\u8b1b\u8005\u4ee5\u4eba\u751f\u7684\u9053\u7406\u8b93\u5927\u5bb6\u7406\u89e3\u4f55\u8b02\u5275\u65b0\uff0c\u5076\u7136\u63d0\u51fa\u300c\u8981\u8b8a\u8070\u660e\u7684\u65b9\u6cd5\uff0c\u5c31\u662f\u5e38\u8ddf\u8070\u660e\u7684\u4eba\u5728\u4e00\u8d77\u300d\uff0c\u4ee4\u4eba\u6703\u5fc3\u4e00\u7b11\uff0c\u5728\u77e5\u8b58\u7ba1\u7406\u4e0a\u5247\u7d66\u4e88\u5927\u5bb6\u7121\u9650\u81ea\u7531\u767c\u60f3\u7684\u7a7a\u9593\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2591\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102707.jpg\" alt=\"p2014102707\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102707.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102707-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102707-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102707-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u25ce\u7d50\u8a9e<\/strong><\/p>\n<p><strong>\u9032\u5165KM\u9818\u57df\u8a72\u5177\u5099\u4ec0\u9ebc\u6a23\u7684\u6280\u80fd\uff1f\u6216\u4f01\u696d\u91cd\u8996\u4ec0\u9ebc\u6a23\u7684\u7279\u8cea\uff1f<\/strong><\/p>\n<p>\u300c\u672a\u4f86\u671f\u8a31 \u898f\u5283\u73fe\u5728\u300d\uff0c\u60f3\u50cf\u81ea\u5df1\u672a\u4f86\u60f3\u8981\u6210\u70ba\u4ec0\u9ebc\u6a23\u7684\u4eba\uff0c\u624d\u80fd\u4e86\u89e3\u5b78\u7fd2\u7684\u65b9\u5411\u8207\u767c\u5c55\u76ee\u6a19\uff0c\u5f9e\u73fe\u5728\u958b\u59cb\u8a02\u7acb\u8a08\u5283\uff0c\u82e5\u672a\u4f86\u60f3\u9032\u5165\u77e5\u8b58\u7ba1\u7406\u7684\u9818\u57df\uff0c\u6216\u8005\u5c1a\u4e0d\u592a\u61c2\u77e5\u8b58\u7ba1\u7406\u5728\u505a\u4ec0\u9ebc\uff0c\u5efa\u8b70\u591a\u627e\u9019\u65b9\u9762\u7684\u8cc7\u6599\u3001\u807d\u6f14\u8b1b\u3001\u53c3\u8207\u5ea7\u8ac7\u6703\u3001\u5728\u5927\u5b78\u671f\u9593\u4fee\u8ab2\uff08\u77e5\u8b58\u7ba1\u7406\u5b78\u7a0b\uff09\uff0c\u751a\u81f3\u5230\u76f8\u95dc\u4f01\u696d\u5be6\u7fd2\u6253\u5de5\uff0c\u7d2f\u7a4d\u77e5\u8b58\u7ba1\u7406\u7684\u7d93\u9a57\u3002<\/p>\n<p>\u8b1b\u8005\u5011\u8aaa\u660e\u4f01\u696d\u6703\u91cd\u8996\u6c42\u8077\u8005\u7684\u8cc7\u8a0a\u7d20\u990a\u2500\u2500\u6709\u6c92\u6709\u99d5\u99ad\u5de5\u5177\u7684\u80fd\u529b\u3001\u7814\u7a76\u65b9\u6cd5\u7684\u6280\u5de7\u548c\u5546\u696d\u7ba1\u7406\u80fd\u529b\uff1b\u505a\u9867\u554f\u7684\u6f5b\u8cea\uff1b\u4ee5\u53ca\u61c9\u5fb5\u8005\u5167\u5728\u7684\u9748\u9b42\uff0c\u4e5f\u5c31\u662f\u6703\u770b\u4ed6\u71b1\u4e0d\u71b1\u611bKM\uff0c\u8b1b\u8005\u5011\u5f62\u5bb9\u90a3\u662f\u63d0\u5230\u559c\u6b61\u7684\u6771\u897f\uff0c\u773c\u775b\u6703\u767c\u5149\u3001\u9583\u4eae\u4eae\u7684\u72c0\u614b\u3002\u9019\u6a23\u7684\u6280\u5de7\u4e0d\u50c5\u9069\u7528\u65bc\u8cc7\u8a0a\u9818\u57df\uff0c\u5c0d\u6b63\u5728\u601d\u8003\u8077\u5834\u751f\u6daf\u898f\u5283\u7684\u540c\u5b78\u4e5f\u6709\u6240\u5e6b\u52a9\u3002<\/p>\n<p><strong>KM\u5728\u4f01\u696d\u767c\u5c55\u4e2d\u7684\u5f71\u97ff\u529b<\/strong><\/p>\n<p>KM\u6df1\u53d7\u4f01\u696d\u6587\u5316\u5f71\u97ff\uff0c\u5728\u53f0\u7063\uff0c\u4e0a\u4f4d\u8005\u4ee3\u8868\u7522\u696d\u7684\u72c0\u6cc1\u76f8\u7576\u660e\u986f\uff0c\u5efa\u7f6e\u77e5\u8b58\u6a21\u7d44\u67b6\u69cb\u6642\u8981\u4ee5\u6a39\u72c0\u65b9\u5f0f\u601d\u8003\uff0c\u8a31\u591a\u6b0a\u529b\u96c6\u4e2d\u5728\u5927\u8001\u95c6\u8eab\u4e0a\u7684\u7d44\u7e54\uff0c\u9818\u5c0e\u8005\u5c31\u7b49\u65bc\u6240\u5c6c\u7d44\u7e54\u7684\u6587\u5316\uff0c\u8981\u5982\u4f55\u826f\u597d\u5730\u61c9\u7528\u77e5\u8b58\u7ba1\u7406\u3001\u5408\u9069\u5730\u767c\u5c55\u77e5\u8b58\u7ba1\u7406\uff0c\u5c0d\u884c\u92b7KM\u7684\u5718\u968a\u4f86\u8aaa\u662f\u4e00\u5927\u6311\u6230\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2592\" src=\"http:\/\/wpt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102708.jpg\" alt=\"p2014102708\" width=\"550\" height=\"309\" srcset=\"https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102708.jpg 550w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102708-250x140.jpg 250w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102708-300x168.jpg 300w, https:\/\/rlt.lis.ntu.edu.tw\/wp-content\/uploads\/2014\/11\/p2014102708-125x70.jpg 125w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>\u7814\u8a0e\u6703\u8b1b\u7fa9\u4e0b\u8f09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u6642\u9593\uff1a\u6c11\u570b103\u5e7410\u670827\u65e5(\u661f\u671f\u4e00) 9:00-17:40 \u5730\u9ede\uff1a\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u9928B1\u570b\u969b\u6703\u8b70\u5ef3 \u64b0\u7a3f\uff1a [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2594,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-2583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u6642\u9593\uff1a\u6c11\u570b103\u5e7410\u670827\u65e5(\u661f\u671f\u4e00) 9:00-17:40 \u5730\u9ede\uff1a\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u9928B1\u570b\u969b\u6703\u8b70\u5ef3 \u64b0\u7a3f\uff1a\" \/>\n\t<meta name=\"robots\" content=\"noindex, nofollow, max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"\u5c0f\u6f58\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/rlt.lis.ntu.edu.tw\/?p=2583\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"\u77e5\u8b58\u7ba1\u7406\u8207\u77e5\u8b58\u670d\u52d9\u7814\u8a0e\u6703 | RLT\u7cfb\u7db2\u6e2c\u8a66\u7ad9","description":"\u6642\u9593\uff1a\u6c11\u570b103\u5e7410\u670827\u65e5(\u661f\u671f\u4e00) 9:00-17:40 \u5730\u9ede\uff1a\u570b\u7acb\u81fa\u7063\u5927\u5b78\u5716\u66f8\u9928B1\u570b\u969b\u6703\u8b70\u5ef3 \u64b0\u7a3f\uff1a","canonical_url":"https:\/\/rlt.lis.ntu.edu.tw\/?p=2583","robots":"noindex, nofollow, max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null},"aioseo_meta_data":{"post_id":"2583","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"Article","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2020-12-21 03:52:06","updated":"2025-09-12 15:50:38","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/rlt.lis.ntu.edu.tw\/?cat=2\" title=\"\u65b0\u805e\u8207\u6d3b\u52d5\">\u65b0\u805e\u8207\u6d3b\u52d5<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u25ba<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/rlt.lis.ntu.edu.tw\/?cat=5\" title=\"\u65b0\u805e\u5831\u5c0e\">\u65b0\u805e\u5831\u5c0e<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u25ba<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t\u77e5\u8b58\u7ba1\u7406\u8207\u77e5\u8b58\u670d\u52d9\u7814\u8a0e\u6703\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"\u65b0\u805e\u8207\u6d3b\u52d5","link":"https:\/\/rlt.lis.ntu.edu.tw\/?cat=2"},{"label":"\u65b0\u805e\u5831\u5c0e","link":"https:\/\/rlt.lis.ntu.edu.tw\/?cat=5"},{"label":"\u77e5\u8b58\u7ba1\u7406\u8207\u77e5\u8b58\u670d\u52d9\u7814\u8a0e\u6703","link":"https:\/\/rlt.lis.ntu.edu.tw\/?p=2583"}],"_links":{"self":[{"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/posts\/2583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2583"}],"version-history":[{"count":6,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/posts\/2583\/revisions"}],"predecessor-version":[{"id":2625,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/posts\/2583\/revisions\/2625"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=\/wp\/v2\/media\/2594"}],"wp:attachment":[{"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rlt.lis.ntu.edu.tw\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}